Shipping policy

DELIVERY

When will I receive my order? 
It takes 2-7 days to fulfill an order, after which it’s shipped out.
The shipping time depends on  your location, but typical shipping times are: 3-4 business days  

Where will my order ship from?

We work with an on-demand order fulfillment company. 

My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with us, please help us out by doing the following:
- Check your shipping confirmation email for any mistakes in the delivery address. 
- Ask your local post office if they have your package. 
- Stop by your neighbors in case the courier left the package with them.  

If the shipping address was correct, and the package wasn't left at the post office or at your  neighbor’s, get in touch with us at jmiller@abwa.org with your order number.

ORDERS

How are your products made? 
We work with a reliable, high-quality print-on-demand drop shipper.  

How do I track my order? 
You’ll receive a tracking link via email when your order  ships out. If you have any questions about your tracking or shipment, drop us a line at jmiller@abwa.org. 

I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at jmiller@abwa.org within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!